Shipping Policy

At Astre Crystals, every order is carefully prepared so your jewelry arrives safely and beautifully. We offer complimentary standard shipping to eligible destinations, with most orders processed within 1–3 business days.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed. Processing times may be slightly longer during holidays, promotional periods, or high-volume seasons.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Delivery Timeframes

Standard international delivery usually takes 7–15 business days after dispatch, depending on the destination.

Delivery times are estimates and may be affected by customs clearance, courier or postal delays, public holidays, and local logistics conditions.

Shipping Rates

Complimentary standard shipping is available to eligible destinations.

If an alternative or upgraded shipping service is available for your destination, any applicable charge will be clearly displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has shipped, you will receive tracking information where available. Please allow 24–72 hours after dispatch for tracking updates to appear.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other local charges imposed by the destination country.

Unless clearly stated otherwise at checkout, these charges are the responsibility of the customer and are not included in the product price.

Please check with your local customs authority if you are unsure about possible charges before placing your order.